Privacy Policy for TalaSpring Learning
At TalaSpring Learning, we are committed to protecting the privacy and security of the personal information of our students and visitors to our online platform. This Privacy Policy describes how we collect, use, and protect your information.
1. Information We Collect
We collect various types of information to provide and improve our online education, programming tutoring, and e-learning services.
1.1 Information You Provide Directly to Us:
- Personal Identifiable Information (PII): This includes information such as your name, email address, phone number, and billing information when you register for an account, enroll in a course (e.g., Python basics, coding bootcamp), or contact us for support.
- Educational Background & Interests: Information about your learning goals, programming experience, and course preferences (e.g., beginner-friendly curriculum, project-based learning modules) to help us tailor personalized programming tutoring or mentorship and career guidance.
- Communications: Records of your correspondence with us, including inquiries, feedback, and support requests.
1.2 Information Collected Automatically:
- Usage Data: Information on how you interact with our online platform, such as the pages you visit, the courses you view, the time spent on certain sections, and your progression through online training programs.
- Device Information: Details about the device you use to access our services, including IP address, browser type, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect for various purposes related to providing and improving our online learning experience:
- To Provide and Maintain Services: To deliver online training programs, facilitate personalized programming tutoring, manage your course enrollments, and enable access to coding bootcamp courses and project-based learning modules.
- To Personalize Your Experience: To tailor content, recommend relevant courses (e.g., Python basics classes), and provide customized mentorship and career guidance based on your learning progress and interests.
- For Communication: To send you important updates about your account, courses, service changes, and promotional materials related to our e-learning services.
- For Analytics and Improvement: To understand how our services are used, identify areas for improvement in our curriculum and platform functionality, and develop new online training features.
- For Security and Fraud Prevention: To protect our online platform and users from fraudulent activities and to ensure the security of your data.
- To Comply with Legal Obligations: To fulfill any legal or regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share information with trusted third-party service providers who assist us in operating our online platform, processing payments, conducting analytics, or delivering our e-learning services. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
- Right to Restrict Processing: You have the right to request the restriction of processing your personal information under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
6. Third-Party Links
Our online platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TalaSpring Learning
2847 Mabini Street, Suite 5A
Quezon City, NCR, 1103
Philippines